Privacy Policy Statement

BUYUP is committed to complying with the provisions of the Hong Kong Special Administrative Region Ordinance Chapter 486 (Personal Data (Privacy) Ordinance) regarding the collection of your personal data. Within its business scope, BUYUP also complies with other internationally recognized personal data protection laws and standards applicable in Hong Kong. This Privacy Policy Statement sets out BUYUP's general privacy policy and describes the steps BUYUP takes to comply with the Privacy Ordinance. This statement applies to personal data collected by BUYUP in the operation of its business, including data collected from data collection forms and/or website interfaces. The collection of such data and its subsequent use and transfer will be subject to the Personal Data Collection Statement (Collection Statement) as announced by BUYUP from time to time. When customers browse this website, BUYUP only records their browsing as a 'click count' and does not collect any personal data. However, BUYUP's Internet service provider will record their browsing, but only show the domain name server address portion of their email address and the web pages visited. The Internet service provider only discloses to BUYUP the number and types of visitors analyzed by their geographic domain name server address. BUYUP only uses this information to compile general statistics on the use of this website. This website is suitable for children to browse, but if you are under 18 years of age, you should not provide any personal data to the company unless you have obtained parental or guardian consent. As for the application and reference of the term 'personal data' in this Privacy Policy Statement, its definition is the same as in the Privacy Ordinance.

BUYUP collects your personal data in a lawful and fair manner in the course of its business operations. In general, the personal data collected includes but is not limited to the following categories:

• Your name;
• Information required to verify your identity, including the type and number of identification documents;
• Your delivery address;
• Contact details, including email address, landline or mobile phone number;
• Your user profile, such as bank account and other banking information, BUYUP logistics service usage data, and other information about your account;
• Notes or recordings of your calls to our company hotline;
• Emails or letters you send to our company; other records of your contact with our company.

To ensure the accuracy of your personal data, BUYUP will verify and update your relevant information in accordance with generally accepted codes and codes recommended by the Hong Kong Privacy Commissioner for Personal Data from time to time. The collection of your personal data is generally used for the operation of BUYUP's business and/or activities directly related to that business, including but not limited to the following purposes:

• Verifying your identity to provide our daily services;
• Handling your inquiries, suggestions and complaints;
• Conducting customer service surveys;
• Promoting BUYUP's goods and services to you, planning BUYUP's business and improving the goods and services we provide to you;
• Participating in various promotions, competitions or lucky draws through our services;
• Using or browsing our web pages;
• Assisting our company in preventing fraud or crime;
• Contacting you when necessary;

If customers fail to provide relevant information, our company may not be able to provide services to customers.

BUYUP is committed to keeping your personal data confidential. In general, BUYUP will not disclose or transfer your personal data. However, when it is necessary to transfer your personal data (for example, to our agents and contractors, or for the purposes set out in the Collection Statement), the transfer process will comply with the Collection Statement and the provisions of the Privacy Ordinance. In order to provide you with more information and services, BUYUP will engage third-party content providers and service providers, and provide links to other websites. Such third parties may collect your personal data when you use their services. Such third parties comply with their own privacy policies and practices, and BUYUP's Privacy Policy Statement does not include such third-party practices. In response to business operations, BUYUP may from time to time transfer your personal data to Mainland China, and such transfer will comply with the provisions of the Privacy Ordinance (including relevant codes, guidelines, etc.).

BUYUP stores your personal data in its secure systems and has data privacy policies and data classification and management standards. Only authorized personnel are allowed to access such personal data. Without customer consent, BUYUP will not disclose such personal data to any external parties. As long as the customer is a registered user of the BUYUP website, BUYUP will retain the customer's personal data. In addition, BUYUP retains your personal data only for the time necessary to conduct its business activities and comply with statutory requirements. Thereafter, we will ensure that your data is disposed of in an appropriate and secure manner in accordance with generally accepted codes.

Under the Privacy Ordinance, you have the right to determine whether BUYUP holds your personal data, request a copy of such personal data, and determine BUYUP's personal data privacy policies and codes. If your personal data is incorrect, you have the right to request BUYUP to make necessary corrections to such data. If you wish to access or correct your personal data, please write to our Customer Service Department: Customer Service Department, Building 1, Xingfa Industrial Park, Yuxian Road, Liangjiacun, Shijie Town, Dongguan City, Guangdong Province Phone: (86)13669875180 Email: BUYUP_mail@163.com Under the Privacy Ordinance, BUYUP has the right to charge a reasonable fee for processing any data access requests. After accepting the authenticity and validity of the request, BUYUP will endeavor to comply with the request and respond within the time limit prescribed by the Ordinance.