Smart Locker Backup Guide

1. Popular lockers are often full due to high demand and limited capacity.

2. Some lockers are occupied for long periods and become full.

3. Lockers need maintenance and upgrade and may be temporarily out of service.

4. A backup locker ensures your parcel can be stored successfully.

1. Backup locker must be in the same district as the primary locker (e.g. Sham Shui Po).

2. Do not select popular lockers as backup.

3. You will receive SMS if backup locker is used. You can also check the courier info in your order.